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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Collier

Chris Collier

August 28, 2025

5  out of  5
rating by Chris Collier
"I was given excellent advice about the options I have on my vehicle insurance plans,all the details were explained not just the catch phrase, of how much we can save you on insurance this is why I had State Farm insurance when I first learned how to drive and will continue to have them .....till the wheels fall off !!!!!!!"
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Brook Swinston

August 23, 2025

5  out of  5
rating by Brook Swinston
"Jennifer and Courtney are pleasant, efficient, and just masters of their craft. They are honest, make me feel at ease, and use pragmatic examples to gain trust and have strong follow through. I would warmly recommend them to anyone interested in changing their automotive or homeowners insurance."
We responded:
"Brook, it is a true honor to serve you and we really appreciate your kind words about our efforts. Thank you for the opportunity. We look forward to continuing to demonstrate our value to you and your family."
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ann ferguson

August 14, 2025

5  out of  5
rating by ann ferguson
"The company is thorough and very polite. I can count on their promptness"
We responded:
"Thanks for your years of customer loyalty. It is a pleasure to serve you now and in the past. We look forward to continuing our outstanding insurance service."
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Chris Kocent

August 9, 2025

5  out of  5
rating by Chris Kocent
"I recently worked with Courtney at Jennifer's office who did a great job in setting up my home and auto insurance with State Farm. She was very responsive, transparent, knowledgeable, and provided me with all of the necessary information so that I could make decisions regarding my policies. Highly recommend!"
We responded:
"Chris, thank you for acknowledging Courtney's exceptional assistance with your insurance during your recent purchase. She truly is outstanding, and we strive to provide that level of service. We're delighted that her support helped you feel empowered throughout the decision-making process. We look forward to serving you for many years to come!"
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Myra Kushon

August 5, 2025

5  out of  5
rating by Myra Kushon
"Jennifer and her staff are quick to address any concerns or questions I may have."
We responded:
"Thanks, Myra. We do our best to provide quick, courteous help when it comes to insurance. We appreciate your business and feedback!"
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Betsy Chapman

July 30, 2025

5  out of  5
rating by Betsy Chapman
"Nicole is amazing to work with! She was friendly, professional and went above and beyond to help me out. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lucia Cardona

July 28, 2025

5  out of  5
rating by Lucia Cardona
"Jennifer is an amazing! She takes her time to explain and shares all the details so you understand. In my time spent with Jennifer you can feel her warmth, and you know she cares about you...you are not just a number...she sees you and hears you. Highly recommend Jennifer!"
We responded:
"Lucia, love my time spent with you sharing what can from my 27 years of insurance industry knowledge and experience. I have learned a lot from you as well. Appreciate the time you have taken to acknowledge my care and consideration. Thank you!"
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Paul Stanzaki

July 24, 2025

5  out of  5
rating by Paul Stanzaki
"This past Tuesday I had the pleasure to talk with Dina from Jennifer’s office around my various coverages I’ve have with State Farm. (I’ve been with State Farm for a few decades :). ) And Dina was so very helpful. It’s been a while since I reviewed what I was all covered by with State Farm and Dina did an exceptional job helping me understand what I have today, throughly explaining all respective line items on my policies and identified where I may have some gaps. It was a very productive call and glad we were able to connect!"
We responded:
"Paul, we greatly appreciate your business over the years and your recognition of Dina. We work hard to be proactive in our approach to insurance so you have exactly the coverage you desire, at a cost you are comfortable with. Thanks again!"
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Chris Branchen

July 23, 2025

1  out of  5
rating by Chris Branchen
"I recently had the misfortune of dealing with Jennifer Johnsen-Nazareth and it was one of the worst customer service experiences I've ever encountered. From the very first interaction, she was incredibly rude and condescending, speaking to me like I was an idiot for asking basic questions about my policy options. She interrupted me constantly and dismissed my concerns without even pretending to listen. While on the phone with her I tried to ask questions and provide feedback and she literally hung up on me. After that she refused to talk to me after despite her mistake causing an issue. It's clear she has no intention of actually helping clients; she just seems interested in wasting your time and collecting commissions without earning them. Overall, Jennifer is not just incompetent—she's a genuinely bad person who lacks any sense of professionalism or integrity. I strongly advise anyone shopping for insurance to steer clear of her and find an agent who actually cares about their job. 1 star is way too generous—there should absolutely be a 0 star option for people like her."
We responded:
"Dear Chris, we have established a goal of two-way respect and care in our agency. Quality customer service measures are in place and maintained and I am happy to review your case with you. If we do not meet your standards I am happy to transfer your account to an agency that may. "
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Anna Young

July 22, 2025

5  out of  5
rating by Anna Young
"I have always had prompt answers. Very good agent. From being out of state. Recommended!"
We responded:
"Thank you for your feedback, Anna. We love serving our customers near and far!"
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Paula Zanott

July 17, 2025

5  out of  5
rating by Paula Zanott
"Jennifer and her whole office have always helped me with any issues or questions I have had in the past. From saving money on a car loan to home and auto insurance. Any questions I had they have always responded ASAP. I have ave been a customer of State Farm for years and I will continue with them."
We responded:
"Paula, we appreciate the opportunity to provide you with the best possible insurance service! We love what we do and being there when you need us. Thank you for trusting us now and into the future."
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Susan Williams

July 15, 2025

5  out of  5
rating by Susan Williams
"This State Farm office is comprised of 100% customer service oriented people! They always have answers, and make one feel valued in every transaction. Thank you Jennifer for hiring great people!"
We responded:
"Thank you very much for your opinion of our professional insurance services, Susan!"
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Hope Harris

July 11, 2025

5  out of  5
rating by Hope Harris
"Very helpful and friendly"
We responded:
"Hope, we love providing great insurance assistance to you! Thank you for the opportunity. We appreciate you."
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Brooke Ebken

July 9, 2025

5  out of  5
rating by Brooke Ebken
"Jennifer and staff are always friendly, responsive, and helpful. Highly recommend them!!!"
We responded:
"My pleasure to assist, Brooke! Thank you for your note!"
Profile photo of Lisa Mauti Gregson

Lisa Mauti Gregson

July 5, 2025

5  out of  5
rating by Lisa Mauti Gregson
"Jennifer and her team are fabulous! I have been a State Farm member since I was 16 and Jennifer is top notch. My State Farm agent in DC recommended her when I moved back to the area. She has helped me through two home purchases, many car purchases, and has been there to consult when I needed to make decisions. Highly recommend Jennifer! 🙌🙌🙌"
We responded:
"Lisa, we think you are top notch as well! We really appreciate your business and the time you took to provide us with the fab feedback! We love going above and beyond to help our customers understand their coverage, discounts and how to get the most from their insurance. Knowing what you have and how it works!! Thank you."
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Benjamin Fuoss

July 1, 2025

5  out of  5
rating by Benjamin Fuoss
"Jennifer’s team has always been wonderful to work with and they are very transparent and help guide you through the claims process."
We responded:
"Helping people know what they have and how it works before something comes up is what we do best. Everyone wants just the right balance when it comes to insurance...not too little and not too much...but the right amount when they need it most... We are here to help every step of the way! Thanks for your accolades, Ben."
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Cody Wasik

June 2, 2025

5  out of  5
rating by Cody Wasik
"Wonderful customer experience, very satisfied with our coverage; and would recommend highly to anyone in search of an insurance/agent."
We responded:
"Thanks for your outstanding review of our insurance services. We love helping people get the best insurance to protect and grow their assets!"
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Carol Springer

June 2, 2025

5  out of  5
rating by Carol Springer
"Jennifer thank you for all your help signing me up for Renters Insurance. I am very pleased with the results, and happy to work with someone so knowledgeful, Have a great day. Best Regards"
We responded:
"Thank you, Carol! We are grateful for your business and look forward to assisting you for many years to come!"
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Camille Humphries

June 2, 2025

5  out of  5
rating by Camille Humphries
"Jennifer and her team are phenomenal! Very pleasant and warm atmosphere in their office. Jennifer has found solution to our vehicle business coverage that was suitable for my company. What I appreciate the most is they return your calls and don’t have you waiting long for answers."
We responded:
"Camille, we have enjoyed helping you with your business insurance and personal insurance. Always here for you:) Thanks for your five-star insurance rating! We appreciate it!"
Profile photo of John Aiello, Jr.

John Aiello, Jr.

May 26, 2025

5  out of  5
rating by John Aiello, Jr.
"Jen and her staff are wonderful to work with. They are knowledgeable and reply quickly with any of our personal or business insurance needs"
We responded:
"John always our pleasure to serve you and all your insurance needs. We strive to provide the quick, knowledgeable service you have become accustom to! Our gratitude for your review."
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Joshua Perry

May 5, 2025

5  out of  5
rating by Joshua Perry
"Wonderful agency, great service. Jennifer, Nicole, and Dina have been great to work with"
We responded:
"Thank you for your 5 star rating Josh. We value your opinion and appreciate the time you took to provide feedback."
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B Haq

April 12, 2025

5  out of  5
rating by B Haq
"I had been at Allstate for many years and was not happy with the price I was being charged. I contacted Jennifer's State Farm office and was given a much more reasonable quote. Courtney at the office has been very responsive and helped each step of the way to make the change. I am happy and hope to be a client for many years."
We responded:
"Thank you for recognizing Courtney's responsiveness and our great pricing when it comes to insurance. We work hard to provide the best of both worlds and look forward to serving you for many years to come as well. Thank you very much for your business. We are grateful for you."
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Steven Kelly

April 11, 2025

5  out of  5
rating by Steven Kelly
"Jen and her team are fantastic. They helped me get great coverage that was missed in my old plan. They gave me a comprehensive review and provided valuable guidance. I would highly recommend them for auto, home and life insurance."
We responded:
"Thank you very much Steve. We really appreciate your business!"
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Vanessa Swedish

March 11, 2025

5  out of  5
rating by Vanessa Swedish
"Super easy to get anything done that you need, great customer service, friendly and helpful!"
We responded:
"Thanks for your positive feedback, Vanessa. We appreciate your ongoing business and the opportunity to serve you with the best of the best when it comes to insurance in the Pittsburgh and Ohio region!"
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Lynne Young

March 5, 2025

5  out of  5
rating by Lynne Young
"Jennifer was wonderful to work with. I was referred to her office from a colleague and was delighted with my experience. My previous policy with another company was no longer being offered and I needed to find coverage within a couple weeks. Jennifer responded very quickly to my request with an affordable, thorough solution. What I thought would be a big undertaking was made easy thanks to Jennifer and her staff."
We responded:
"Lynne, thanks for your feedback. We love making insurance easy, affordable and comprehensive! We appreciate you and the referral!"