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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Mauti Gregson

Lisa Mauti Gregson

July 5, 2025

5  out of  5
rating by Lisa Mauti Gregson
"Jennifer and her team are fabulous! I have been a State Farm member since I was 16 and Jennifer is top notch. My State Farm agent in DC recommended her when I moved back to the area. She has helped me through two home purchases, many car purchases, and has been there to consult when I needed to make decisions. Highly recommend Jennifer! 🙌🙌🙌"
We responded:
"Lisa, we think you are top notch as well! We really appreciate your business and the time you took to provide us with the fab feedback! We love going above and beyond to help our customers understand their coverage, discounts and how to get the most from their insurance. Knowing what you have and how it works!! Thank you."
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Benjamin Fuoss

July 1, 2025

5  out of  5
rating by Benjamin Fuoss
"Jennifer’s team has always been wonderful to work with and they are very transparent and help guide you through the claims process."
We responded:
"Helping people know what they have and how it works before something comes up is what we do best. Everyone wants just the right balance when it comes to insurance...not too little and not too much...but the right amount when they need it most... We are here to help every step of the way! Thanks for your accolades, Ben."
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Cody Wasik

June 2, 2025

5  out of  5
rating by Cody Wasik
"Wonderful customer experience, very satisfied with our coverage; and would recommend highly to anyone in search of an insurance/agent."
We responded:
"Thanks for your outstanding review of our insurance services. We love helping people get the best insurance to protect and grow their assets!"
Profile photo of Carol Springer

Carol Springer

June 2, 2025

5  out of  5
rating by Carol Springer
"Jennifer thank you for all your help signing me up for Renters Insurance. I am very pleased with the results, and happy to work with someone so knowledgeful, Have a great day. Best Regards"
We responded:
"Thank you, Carol! We are grateful for your business and look forward to assisting you for many years to come!"
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Camille Humphries

June 2, 2025

5  out of  5
rating by Camille Humphries
"Jennifer and her team are phenomenal! Very pleasant and warm atmosphere in their office. Jennifer has found solution to our vehicle business coverage that was suitable for my company. What I appreciate the most is they return your calls and don’t have you waiting long for answers."
We responded:
"Camille, we have enjoyed helping you with your business insurance and personal insurance. Always here for you:) Thanks for your five-star insurance rating! We appreciate it!"
Profile photo of John Aiello, Jr.

John Aiello, Jr.

May 26, 2025

5  out of  5
rating by John Aiello, Jr.
"Jen and her staff are wonderful to work with. They are knowledgeable and reply quickly with any of our personal or business insurance needs"
We responded:
"John always our pleasure to serve you and all your insurance needs. We strive to provide the quick, knowledgeable service you have become accustom to! Our gratitude for your review."
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Brook Swinston

May 22, 2025

5  out of  5
rating by Brook Swinston
"Jennifer and Courtney are pleasant, efficient, and just masters of their craft. They are honest, make me feel at ease, and use pragmatic examples to gain trust and have strong follow through. I would warmly recommend them to anyone interested in changing their automotive or homeowners insurance."
We responded:
"Brook, it is a true honor to serve you and we really appreciate your kind words about our efforts. Thank you for the opportunity. We look forward to continuing to demonstrate our value to you and your family."
Profile photo of Joshua Perry

Joshua Perry

May 5, 2025

5  out of  5
rating by Joshua Perry
"Wonderful agency, great service. Jennifer, Nicole, and Dina have been great to work with"
We responded:
"Thank you for your 5 star rating Josh. We value your opinion and appreciate the time you took to provide feedback."
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B Haq

April 12, 2025

5  out of  5
rating by B Haq
"I had been at Allstate for many years and was not happy with the price I was being charged. I contacted Jennifer's State Farm office and was given a much more reasonable quote. Courtney at the office has been very responsive and helped each step of the way to make the change. I am happy and hope to be a client for many years."
We responded:
"Thank you for recognizing Courtney's responsiveness and our great pricing when it comes to insurance. We work hard to provide the best of both worlds and look forward to serving you for many years to come as well. Thank you very much for your business. We are grateful for you."
Profile photo of Steven Kelly

Steven Kelly

April 11, 2025

5  out of  5
rating by Steven Kelly
"Jen and her team are fantastic. They helped me get great coverage that was missed in my old plan. They gave me a comprehensive review and provided valuable guidance. I would highly recommend them for auto, home and life insurance."
We responded:
"Thank you very much Steve. We really appreciate your business!"
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Vanessa Swedish

March 11, 2025

5  out of  5
rating by Vanessa Swedish
"Super easy to get anything done that you need, great customer service, friendly and helpful!"
We responded:
"Thanks for your positive feedback, Vanessa. We appreciate your ongoing business and the opportunity to serve you with the best of the best when it comes to insurance in the Pittsburgh and Ohio region!"
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Lynne Young

March 5, 2025

5  out of  5
rating by Lynne Young
"Jennifer was wonderful to work with. I was referred to her office from a colleague and was delighted with my experience. My previous policy with another company was no longer being offered and I needed to find coverage within a couple weeks. Jennifer responded very quickly to my request with an affordable, thorough solution. What I thought would be a big undertaking was made easy thanks to Jennifer and her staff."
We responded:
"Lynne, thanks for your feedback. We love making insurance easy, affordable and comprehensive! We appreciate you and the referral!"
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Becky McKinney

February 28, 2025

5  out of  5
rating by Becky McKinney
"Amazing! Jennifer and her team are absolutely wonderful to work with. Very responsive, thorough and professional. I highly recommend!"
We responded:
"Becky, we love serving you and the community at large, providing the best insurance and financial services we can. It is our passion! Thank you for taking the time to acknowledge our expertise."
Profile photo of Otaniyoz Djabbarov

Otaniyoz Djabbarov

February 20, 2025

5  out of  5
rating by Otaniyoz Djabbarov
"Best of the best 👍👍👍👍👍"
We responded:
"Thank you, Otaniyoz. We consider it an honor to be here for you doing our best."
Profile photo of Karin Lund

Karin Lund

February 17, 2025

5  out of  5
rating by Karin Lund
"Jennifer is the most proactive agent I have ever worked with. She and her team are responsive, attentive to details and reassuring when you need them most. I wouldn't consider another agent or another insurance company because of Jen's professionalism."
We responded:
"Thank you very much for your outstanding recommendation of our services and professionalism. It takes one to know one and we hold you in the highest of regards! I appreciate you taking the time to reflect so positively on our work it means a lot and speaks to our mission of being proactive!"
Profile photo of Steve “Stevie G” Guadagnino

Steve “Stevie G” Guadagnino

February 10, 2025

5  out of  5
rating by Steve “Stevie G” Guadagnino
"Quick and convenient. They were able to get me the updated insurance card promptly and were very pleasant to deal with. Thanks again for the fast response and keep up the good work!"
We responded:
"Thank you for reviewing Johnsen Insurance and Financial Services! We’re thrilled to know you had a positive experience with us; your satisfaction is our priority. We look forward to continuing to support your insurance needs, Steve."
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maddie schwarz

February 8, 2025

5  out of  5
rating by maddie schwarz
"Courtney made the process of getting home and auto insurance easy. She was knowledgable, kind, and quick to help. Jen made the intimidating process of getting life insurance simple. She was knowledgeable, kind, and understanding. Jen and her team are simply wonderful people!"
We responded:
"Making auto insurance and home insurance easy is Courtney's specialty! You nailed it...quick, kind and knowledgeable describe her attributes perfectly, Maddie. It's been my pleasure to help make life insurance easy! Thank you very much for sharing your experience. We look forward to helping you for years to come."
Profile photo of Ogunseye Modupeola

Ogunseye Modupeola

January 31, 2025

5  out of  5
rating by Ogunseye Modupeola
"I’m highly satisfied with your service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of SAMIT GHOSH

SAMIT GHOSH

January 30, 2025

5  out of  5
rating by SAMIT GHOSH
"Very cordial, informative, efficient, and professional. We are very happy with Jennifer and her service through State Farm."
We responded:
"Thanks for your feedback and work in the community, Samit. Grateful for the opportunity to provide proactive, professional insurance service to you now and for many years to come."
Profile photo of Sara Norris

Sara Norris

January 29, 2025

5  out of  5
rating by Sara Norris
"very sweet and thorough!great experience all around!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Gettemy

January 29, 2025

5  out of  5
rating by David Gettemy
"I've been with State Farm most of my adult life. I've had many agents & Jennnifer is at the top of the list. I appreciate that Jennifer is patient with my many questions & that she is always very thorough in her answers. She is genuinely interested in making sure my life & assets are protected."
We responded:
"Thank you for your generous review of our caring and considerate work surrounding insurance service. Making sure our customers have the right coverage before something comes up so no issues after is a passion and I am grateful for the opportunity to answer your questions!"
Profile photo of Martin Wijkstrom

Martin Wijkstrom

January 10, 2025

5  out of  5
rating by Martin Wijkstrom
"Was just a victim of a reckless driver. Jennifer's office explained the process and possible options to me. Thank you!!!"
We responded:
"Martin, we are so sorry you were involved in a such an incident! Here for you along the way, as always and grateful you took the time to reflect on our service. Thank YOU!"
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EvanLife

January 7, 2025

5  out of  5
rating by EvanLife
"Courtney was a big help and very easy to work with!"
We responded:
"We agree! Thank you for your feedback on Courtney's assistance and easy when it comes to insurance service. Happy New Year!"
Profile photo of Stephen Weiss

Stephen Weiss

November 21, 2024

5  out of  5
rating by Stephen Weiss
"Courtney was great to work with. She is very helpful and easy to work with. I highly recommend this agent. She hires great staff."
We responded:
"Stephen we are so happy you felt the ease of working with our team and really appreciate your business!"
Profile photo of Dillan Jeffrey

Dillan Jeffrey

November 11, 2024

5  out of  5
rating by Dillan Jeffrey
"Very friendly and helpful with answering any questions!"
We responded:
"Dillan, we appreciate you and your feedback. We look forward to providing friendly and helpful insurance and financial services for many years to come!"