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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John McMinn

January 19, 2026

5  out of  5
rating by John McMinn
"They were a pleasure to deal with."
We responded:
"John, we appreciate the opportunity to serve you and the five star-rating on our insurance services! Thank you!"
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Sery Soussou

November 26, 2025

5  out of  5
rating by Sery Soussou
"I stopped by their office without an appointment looking for homeowners and car insurance quote. I was warmly welcomed and Courtney was able to accommodate all my needs. She’s been patient, friendly, professional and accommodating. She really made it so easy for me to switch to State Farm. Highly recommended. Thank you"
We responded:
"Sery, we are so grateful you stopped in to meet our team and we were able to meet your insurance needs. We look forward to meeting those needs now and long into the future. Welcome to our State Farm family!"
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Hector Riverol

November 18, 2025

5  out of  5
rating by Hector Riverol
"The most amazing team if you are looking for insurance agent. Very professional and attentive. 100% recommend with my experience."
We responded:
"Hector, thank you very much for your glowing review of our team. We are honored to serve you and all those seeking the best insurance advise!"
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Brian McTiernan

November 9, 2025

5  out of  5
rating by Brian McTiernan
"My wife and I have been clients of Jennifer Johnsen-Nazaereth for over 14 years. We use both insurance and financial services. I selected her and her agency after interviewing several financial and insurance firms recommended to me by friends and work colleagues. I found Jennifer to be unique in that she has an understanding of people from different economic levels and cultures, and for this reason she tailors insurance and/or financial advice to suit one’s best needs. She is also a person of high integrity, and I am confident that she would provide my wife or children with the best possible advice during difficult times. Her office staff is friendly and professional, always responding quickly with answers or needed changes. I give Jennifer and her office my highest personal and professional recommendation. She provides real peace of mind. Her firm is absolutely among the very best firms with which we have had a long term professional relationship."
We responded:
"Brian, thank you very much! We really appreciate your endorsement and the opportunity to serve you and your family. It is always a pleasure, sincerely!"
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s g

October 18, 2025

5  out of  5
rating by s g
"I've been a client of Jennifer's at State Farm since 2008. She is the very best. Takes time to explain the 'real' pros and cons of all your decisions regarding insurance for personal and business. In addition she offers guidance for annuities and mutual funds. She is professional with a down to earth style, reliable, helpful, gives you a thorough answer that you can understand, and a pleasure to work with. For your insurance / financial needs, you owe it to yourself to either make an appointment or speak with her on the telephone. Her office is conveniently located about a mile from the Mt. Nebo exit off of I-79. Thank you Jennifer for your wise counsel."
We responded:
"Thank you very much for your confidence and acknowledgement. It is truly an honor to work for my clients and help them lighten their load. I love what I do and the people I work with! Thank you, again!"
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william heather

September 4, 2025

4  out of  5
rating by william heather
"Professional and helpful"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! "
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Chris Collier

August 28, 2025

5  out of  5
rating by Chris Collier
"I was given excellent advice about the options I have on my vehicle insurance plans,all the details were explained not just the catch phrase, of how much we can save you on insurance this is why I had State Farm insurance when I first learned how to drive and will continue to have them .....till the wheels fall off !!!!!!!"
We responded:
"Chris, thanks so much for acknowledging our extra effort to customize our approach to insurance advising. Glad you found the value you were seeking. We hope to help you keep those wheels rolling along w/ some savings!"
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Brook Swinston

August 23, 2025

5  out of  5
rating by Brook Swinston
"Jennifer and Courtney are pleasant, efficient, and just masters of their craft. They are honest, make me feel at ease, and use pragmatic examples to gain trust and have strong follow through. I would warmly recommend them to anyone interested in changing their automotive or homeowners insurance."
We responded:
"Brook, it is a true honor to serve you and we really appreciate your kind words about our efforts. Thank you for the opportunity. We look forward to continuing to demonstrate our value to you and your family."
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ann ferguson

August 14, 2025

5  out of  5
rating by ann ferguson
"The company is thorough and very polite. I can count on their promptness"
We responded:
"Thanks for your years of customer loyalty. It is a pleasure to serve you now and in the past. We look forward to continuing our outstanding insurance service."
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Betsy Chapman

July 30, 2025

5  out of  5
rating by Betsy Chapman
"Nicole is amazing to work with! She was friendly, professional and went above and beyond to help me out. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lucia Cardona

July 28, 2025

5  out of  5
rating by Lucia Cardona
"Jennifer is an amazing! She takes her time to explain and shares all the details so you understand. In my time spent with Jennifer you can feel her warmth, and you know she cares about you...you are not just a number...she sees you and hears you. Highly recommend Jennifer!"
We responded:
"Lucia, love my time spent with you sharing what can from my 27 years of insurance industry knowledge and experience. I have learned a lot from you as well. Appreciate the time you have taken to acknowledge my care and consideration. Thank you!"
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Susan Williams

July 15, 2025

5  out of  5
rating by Susan Williams
"This State Farm office is comprised of 100% customer service oriented people! They always have answers, and make one feel valued in every transaction. Thank you Jennifer for hiring great people!"
We responded:
"Thank you very much for your opinion of our professional insurance services, Susan!"
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Camille Humphries

June 2, 2025

5  out of  5
rating by Camille Humphries
"Jennifer and her team are phenomenal! Very pleasant and warm atmosphere in their office. Jennifer has found solution to our vehicle business coverage that was suitable for my company. What I appreciate the most is they return your calls and don’t have you waiting long for answers."
We responded:
"Camille, we have enjoyed helping you with your business insurance and personal insurance. Always here for you:) Thanks for your five-star insurance rating! We appreciate it!"
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Joshua Perry

May 5, 2025

5  out of  5
rating by Joshua Perry
"Wonderful agency, great service. Jennifer, Nicole, and Dina have been great to work with"
We responded:
"Thank you for your 5 star rating Josh. We value your opinion and appreciate the time you took to provide feedback."
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B Haq

April 12, 2025

5  out of  5
rating by B Haq
"I had been at Allstate for many years and was not happy with the price I was being charged. I contacted Jennifer's State Farm office and was given a much more reasonable quote. Courtney at the office has been very responsive and helped each step of the way to make the change. I am happy and hope to be a client for many years."
We responded:
"Thank you for recognizing Courtney's responsiveness and our great pricing when it comes to insurance. We work hard to provide the best of both worlds and look forward to serving you for many years to come as well. Thank you very much for your business. We are grateful for you."
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Steven Kelly

April 11, 2025

5  out of  5
rating by Steven Kelly
"Jen and her team are fantastic. They helped me get great coverage that was missed in my old plan. They gave me a comprehensive review and provided valuable guidance. I would highly recommend them for auto, home and life insurance."
We responded:
"Thank you very much Steve. We really appreciate your business!"
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Vanessa Swedish

March 11, 2025

5  out of  5
rating by Vanessa Swedish
"Super easy to get anything done that you need, great customer service, friendly and helpful!"
We responded:
"Thanks for your positive feedback, Vanessa. We appreciate your ongoing business and the opportunity to serve you with the best of the best when it comes to insurance in the Pittsburgh and Ohio region!"
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Lynne Young

March 5, 2025

5  out of  5
rating by Lynne Young
"Jennifer was wonderful to work with. I was referred to her office from a colleague and was delighted with my experience. My previous policy with another company was no longer being offered and I needed to find coverage within a couple weeks. Jennifer responded very quickly to my request with an affordable, thorough solution. What I thought would be a big undertaking was made easy thanks to Jennifer and her staff."
We responded:
"Lynne, thanks for your feedback. We love making insurance easy, affordable and comprehensive! We appreciate you and the referral!"
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Becky McKinney

February 28, 2025

5  out of  5
rating by Becky McKinney
"Amazing! Jennifer and her team are absolutely wonderful to work with. Very responsive, thorough and professional. I highly recommend!"
We responded:
"Becky, we love serving you and the community at large, providing the best insurance and financial services we can. It is our passion! Thank you for taking the time to acknowledge our expertise."
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Otaniyoz Djabbarov

February 20, 2025

5  out of  5
rating by Otaniyoz Djabbarov
"Best of the best 👍👍👍👍👍"
We responded:
"Thank you, Otaniyoz. We consider it an honor to be here for you doing our best."
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Karin Lund

February 17, 2025

5  out of  5
rating by Karin Lund
"Jennifer is the most proactive agent I have ever worked with. She and her team are responsive, attentive to details and reassuring when you need them most. I wouldn't consider another agent or another insurance company because of Jen's professionalism."
We responded:
"Thank you very much for your outstanding recommendation of our services and professionalism. It takes one to know one and we hold you in the highest of regards! I appreciate you taking the time to reflect so positively on our work it means a lot and speaks to our mission of being proactive!"
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Steve “Stevie G” Guadagnino

February 10, 2025

5  out of  5
rating by Steve “Stevie G” Guadagnino
"Quick and convenient. They were able to get me the updated insurance card promptly and were very pleasant to deal with. Thanks again for the fast response and keep up the good work!"
We responded:
"Thank you for reviewing Johnsen Insurance and Financial Services! We’re thrilled to know you had a positive experience with us; your satisfaction is our priority. We look forward to continuing to support your insurance needs, Steve."
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maddie schwarz

February 8, 2025

5  out of  5
rating by maddie schwarz
"Courtney made the process of getting home and auto insurance easy. She was knowledgable, kind, and quick to help. Jen made the intimidating process of getting life insurance simple. She was knowledgeable, kind, and understanding. Jen and her team are simply wonderful people!"
We responded:
"Making auto insurance and home insurance easy is Courtney's specialty! You nailed it...quick, kind and knowledgeable describe her attributes perfectly, Maddie. It's been my pleasure to help make life insurance easy! Thank you very much for sharing your experience. We look forward to helping you for years to come."
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SAMIT GHOSH

January 30, 2025

5  out of  5
rating by SAMIT GHOSH
"Very cordial, informative, efficient, and professional. We are very happy with Jennifer and her service through State Farm."
We responded:
"Thanks for your feedback and work in the community, Samit. Grateful for the opportunity to provide proactive, professional insurance service to you now and for many years to come."
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Sara Norris

January 29, 2025

5  out of  5
rating by Sara Norris
"very sweet and thorough!great experience all around!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"